Be Forward Microfinance

Introduction

At BeForward, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you apply for a vehicle loan or interact with our website and services.

By using BeForward’s services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with the best loan services. This may include:

Personal Information: Name, contact details, date of birth, nationality, and identification documents (e.g., national ID, passport).

Financial Information: Income details, bank statements, employment history, and credit history.

Vehicle Information: Details about the vehicle you intend to finance, including make, model, and year of manufacture.

Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

Your information is used to:

Process and approve your loan application.

Communicate with you regarding your loan status, updates, and customer support.

Assess your financial eligibility and determine appropriate loan options.

Improve our website, services, and customer experience based on usage data.

Send promotional offers and information related to our services (only if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers that assist in loan processing, payment processing, and customer support.
Legal Requirements: If required by law, we may disclose your information to comply with a legal obligation or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of BeForward, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include secure servers, encryption, and regular security audits. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data (subject to legal obligations).
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at the details provided below.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the revised policy on the Website. We recommend reviewing this policy regularly to stay informed of any updates.

Privacy Policy